The World's First A.I. driven marketplace
for dating and relationships.

FREQUENTLY ASKED QUESTIONS

Q1: How do I sign up on Viola.AI?

A: Get started on Viola.AI in 5 simple steps:-

  1. Register at https://viola.ai by entering your email and setting your password.
  2. Activate your account by verifying your email and mobile number using the link found in the email sent to your registered address (You may want to check your spam/junk folders too!).
  3. Ensure that you have the address of an ERC20-compatible Ether Wallet ready (e.g. MyEtherWallet, MetaMask, etc.).
  4. Fill-in your details in the signup form. You will be re-directed to your Dashboard after clicking ‘Submit’. Submit a photo of your ID and another photo of yourself holding that ID for KYC.
  5. Be patient, while you standby until the Public Sale goes LIVE noy later than June. You’d get to see the MVP launch around the same time too!

Q2: What are the accepted payment methods for purchasing VIOLET tokens?

A: You can purchase VIOLET tokens with accepted cryptocurrencies Ethereum (ETH) and BitCoin (BTC), as well as all Fiat (major credits cards via PayPal).

Contributions are NOT ACCEPTED at this time until the Public Sale goes LIVE. Read Anti-Scam Alert

Q3: Upon making a contribution, where should I see my purchased tokens?

A: Upon making a contribution, you can check the details under the Transaction History on your Dashboard within 24 hours should also receive an email confirmation as transaction receipt, minutes after making the purchase.

Q4: How and when will the VIOLET tokens be distributed?

A: The VIOLET tokens will be distributed to your ERC20 wallet address indicated in your profile; and will be distributed, 7 days (for paid tokens) and 60 days (for bonus tokens) after the end of the Public Sale.

Q5: How much tokens will I receive at the end of the Public Sale?

A: The volume of VIOLET tokens that will be credited to you will be based on the exchange rate at the point of purchase or the exchange rate at the end of the ICO (Public Sale), whichever is higher. You should receive an email confirmation from Viola.AI after purchase indicating the minimum amount of tokens to receive.

Q6: Will we get more VIOLET tokens if the cryptocurrency used for payment increases in value?

A: Yes, that's right! Contributors are protected from missing out from potential appreciation of their Ether or BTC that they contribute by taking the exchange rate they bought at, on the day itself as the minimum VIOLET tokens they will receive and also taking down the exchange rate at the end of the campaign. We then give the better rate to them, whichever brings the higher volume of tokens.

Q7: What are the soft and hard caps of the Token Sale?

A: The ICO’s soft cap of US$1 million was achieved during the Pre-Sale stage, which ended 5 days early on 26 Jan.

We are targeting the hard cap of US$12.5 million by end of the Public Sale. The end of campaign’s exchange rates will determine if cap is achieved.

Q8: When does each stage of the ICO start and finish and what is the time frame for each stage?

A: The Pre-Sale was launched on 14 Dec 2017and completed on 26 Jan (ended 5 days early). The Public Sale is targeted to launch no later than June when the market condition improves.

Q9: How much does a VIOLET token cost?

A: The price is US$0.20 per one VIOLET token. This remains unchanged until the end of our campaign.

Q10: When will VIOLET tokens be available on exchanges?

A: Due to legal reasons, we cannot comment on exchange listings at this time. When our token is listed on an exchange, we'll be sure to make an announcement to the community.
Never miss out every single announcement from our Official News Channel.

Q11: Is there a minimum amount required to participate?

A: Yes, there is a minimum of US$50 to participate in the Token Sale.

Q12: How does the token work?

A: VIOLET tokens are structured as utility tokens and are not designed to function as financial instrument. They will be used for purchases in the Viola.AI marketplace. However, the tokens will be listed on Cryptocurrency Exchanges, and subject to market forces, will increase in price as demand outstrips supply.

Q13: Where can I use the VIOLET tokens for?

A: VIOLET is a utility token that can be used for:

  1. Payment for goods and services, including but not limited to, dining, entertainment, retail shopping, etc.
  2. Advertising fee payment by merchants and experts
  3. Community rewards for advice/responses or articles posted by people in the community
  4. Rewards-based advice and recommendations by the community
  5. Referral commission to incentivize growth
  6. Gamification rewards

Q14: What percentage of the total supply will free float?

A: Out of the total token supply of 250 million VIOLET tokens, 37% of which (92.5 million tokens) are free floating (allocated for public sale).

Q15: Will you be ‘burning’ VIOLET tokens?

A: Yes, but only excess VIOLET tokens are ‘burned’ upon the end of the ICO (Public Sale).

Q16: What is the Token Contract Address?

A: While you may be searching for the contract address, please take note of our Token Name as VIOLET with the Token Symbol, VAI.
View Token Contract Address on EtherScan

Q17: How do I add VIOLET tokens on MEW?

A: Here are the steps in adding the VIOLET token on MEW:

  • Copy the VIOLET token contract address from http://bit.ly/violet-token-tracker-summary
  • On MEW, click ‘Custom Add Tokens’. Enter the Contract Address starting with 0xd4...
  • Key in the Token Symbol ‘VAI’, Enter decimal 18. Then, click ‘Save’.
  • Click on ‘Load All Tokens’ to view VAI zero tokens to check if it was successfully added.

Due to the public sale to be re-launched no later than June, there will be a delay issuing the tokens. Meanwhile, the MVP will be launched around the same time.

Q18. Why must I do the KYC?

A: You must complete the mandatory KYC (Know-Your-Customer) application in order to buy tokens – for the ultimate purpose of identity verification, which aims to protect yourself and the entire Viola.AI Community from identity theft. The process is implemented to set preventive measures on Anti-Money Laundering and Countering the Financing of Terrorism (AMLCFT).

On your Dashboard, upload photos of your ID and a ‘selfie’ holding that ID to complete your KYC. This should be processed within 7 days from submission date.

As an added security measure for your account, get your email and mobile number verified for the 2FA (2-Factor Authentication). Check the email sent to you by Viola.AI upon signup.

Q1: Which digital wallet should I use to store my VIOLET tokens?

A: The VIOLET token is implemented on the public Ethereum blockchain as an ERC20 token and can be stored in various Ethereum-based wallets such as MyEtherWallet, Trust Ether Wallet, Metamask, Mist, ImToken, etc. View Quick Guide

Q2: How can I update my Ether wallet to receive my VIOLET tokens?

A: You can update your Ether wallet on your dashboard when the Public Sale is LIVE, but not later than 7 days before the end of Token Sale.

Q3: Can I send Ether from my exchange wallet?

A: Exchange wallets are not meant to receive VIOLET tokens. Contributions coming from exchange wallets (eg. Coinbase) are highly discouraged and not recommended. You need an ERC20-compatible Ether wallet and its corresponding address to receive the tokens.

Q1: What is Viola.AI?

A: Viola.AI harnesses artificial intelligence and blockchain technology to develop a lifelong relationship advisor, Viola, and a marketplace to provide advice and solutions to help singles, attached and married couples create successful and happy relationships. To learn more about Viola.AI, here are some links to our videos and articles:

Q2: What are the core capabilities of Viola.AI?

A: Viola.AI is a lifelong relationship advisor, with the following core capabilities:

  • Viola.AI Love Advisor evolves based on user’s relationship status
  • Viola.AI Recommendation-based Marketplace
  • Viola.AI Community and Crowd Wisdom
  • Viola.AI Real-ID Verification
  • Smart Contracts & Viola.AI Wallet
  • Deployable to Third Party Platforms

Q3: How different are you over your competitors?

A: Viola.AI differs from competitors in 2 main areas: Holistic Dating and Relationship Ecosystem, and Track Record.

a) Holistic Dating and Relationship Ecosystem

A: For Viola.AI, we are creating a holistic ecosystem that consists of both backend and frontend infrastructure that are built on AI and Blockchain technologies.

Frontend:

User Groups : Users (Singles and Couples), Community and Merchants
Seamless Relationship Advice : Singles, Attached and Married stages
Full Relationship Network : Humanized Viola.AI Chatbot for Advices, Community Advice and Ideas Support, Goods and Services Purchase, Viola.AI Wallet

Backend:

Real-ID Verification : Decentralised with Visual Recognition
Deep Learning about Users : Machine and Deep Learning
Secure and Trustless Payment : Smart Contracts

b) Track Record

Experience in the Dating Industry : 14 years
Large Database : Over 1.4 million existing customers which contributes over 1 billion data points
Fast Monetization and Adoption : Cross-selling to existing 1.4 million users

Q5: Is there a working product that I can look at?

A: The Minimum Viable Product (MVP) is presently in development stage and progressing to launch along with the Public Sale not later than June 2018.
Viola.AI represents the cumulation of our 14 years of experience in building Asia’s First & Largest Lunch Dating Company, and the many web-based, and app-based dating services that we have developed and successfully launched since. They are:

Q6: Is Viola.AI just for dating?

A: No. Although a core function of Viola.AI is to find a partner, the greater purpose is to create a Lifetime Relationship Advisor and Assistant. The AI that we are building evolves from dating, couple-hood to marriage and ensures that we are always serving our users to the best of our abilities. Viola.AI will be helping people find love, helping romance blossom, and helping sustain the relationship right until their twilight years.
Our Mission, “To Change the World One Relationship at a Time”.

Q1: How is the blockchain an essential part of this project? Viola.AI could function without it.

A: Blockchain and Smart Contracts are critical to Viola.AI. We verify all users to ensure they are real and store the results on the Blockchain. The personalization & AI for users are decentralized, ensuring a hack will not compromise any users like what majority of the centralized cloud system may face.

VIOLET is a community token and is used to reward and incentivize interactivity and great content that Viola.AI can learn from and become better. Token holders can then trade their tokens for cash in the future which makes the reward real.

Ethereum Smart contracts will govern the rules that the transactions, revenue share, commission and burning – ensuring and giving complete confidence to all parties that whatever was promised will be given.

The AI and Personalization is decentralized to the user device in which confidential user data will be encrypted and can only be accessed via the hashed status on the Blockchain.

Q2: Why blockchain?

A: It is necessary for us to have our own token on the blockchain.

Firstly, VIOLA tokens are both a community and utility token. How powerful your AI is based on how accurate and sufficient your data is. With VIOLA tokens (rather another crypto like BTC, etc) they can be used as rewards (frictionless versus using gas) to users who contribute content, responses and data for Viola.AI accuracy.

Secondly, hashing the results on the REAL-ID onto the blockchain and decentralizing the personalization and encryption onto the devices ensure that even if there is a hack or security breach, all the sensitive and private data on a person’s relationship and personal life are still protected and encrypted.

Thirdly, the Ethereum Smart contracts ensure that all rewards, revenues shares and referral commission % paid to merchants, partners and the community contributions to AI are kept as promised going forward and trustless, increasing the desirability of coming onto the Viola.Ai marketplace and helping with growth.

Q2: Why blockchain?

A: Firstly, VIOLET tokens are both a community and a utility token. It empowers the AI based on accuracy and sufficiency of data. With VIOLET tokens (rather another crypto like BTC, etc.) can be used as rewards (frictionless vs. using gas) to users who contribute content, responses and data for Viola.AI accuracy.

Secondly, hashing the results on the REAL-ID onto the blockchain and decentralizing the personalization and encryption onto the devices ensure that even if there is a hack or security breach, all the sensitive and private data on a person’s relationship and personal life are still protected and encrypted.

Thirdly, the Ethereum Smart contracts ensure that all rewards, revenues shares and referral commission % paid to merchants, partners and the community contributions to AI are kept as promised going forward and trustless, increasing the desirability of coming onto the Viola.AI Marketplace as well as its growth.

Q3: I am not a Singapore Citizen. Can I participate in this ICO?

A: Yes, Viola.AI ICO is available worldwide. Other citizens can buy VIOLET tokens as long as the applying individuals acknowledge that they are participating in this project for utility and usage purpose of the tokens and not for any speculative reasons.

All of the above provide a solid purpose for us to have our own token versus using Litecoin or credit cards which does not have the same elegance or flexibility for our ecosystem.

Q4: Is Viola.AI a good investment?

A: Viola.AI builds solutions to some of the most pressing problems currently facing the Dating Industry. We are led by a team backed by 14 years of industry experience and are supported by a strong foundation of 1.4 million members with 1.1 billion data points to tap on.

VIOLET tokens are structured as utility tokens and are not designed to function as a financial instrument. They will be used for purchases in the Viola.AI marketplace. However, the tokens will be listed on Cryptocurrency Exchanges, and subject to market forces, will increase in price as demand outstrips supply.

Any other questions? We got the answers.

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join our communities or email us directly.

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To learn more about Viola.AI

and our ICO, join our

communities or email us directly.

Email: [email protected]

Viola Tech Pte. Ltd.

51 Cuppage Road #10-07 Singapore 229469